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Privacy policy

Privacy policy

Personal data protection act 2010

Date of last update: 20th Aug 2024

This written notice serves to inform you that your personal data is being processed by or on behalf of ITMAX system berhad (hereinafter referred to as "ISB", "us", "our" or "ours"). For the purpose of this written notice, the terms "personal data" and "processing" shall have the meaning assigned to them in the personal data protection Act 2010 (hereinafter referred to as the "PDPA").

During your course of dealing with us, we will collect and process your personal data for several purposes, including, to communicate with you, provide products and/or services to you, respond to your enquiries or complaints, provide you with information and/or updates on products, services and/or promotions offered by ISB and selected third parties and other purposes required to operate and maintain our business as set out in this personal data privacy policy (collectively referred to as "purposes").

Description of your personal data

ISB will only collect personal information of users and/or customers to the extent necessary for the operation and provision of services to our users and/or customers and for other purposes directly related to our operation and provision of the services.

Your personal data that are collected and processed by ISB includes:

Your personal details and contact details which you have provided to us including your name, date of birth, NRIC or passport number (and where necessary, copies of the same), e-mail address, mobile number and where applicable, bank account details and credit/debit card details;

Information about you which are collected by our technology, including all payment and credit top-up transaction details from our e-Payment and credit top-up agents, electronic/mobile communications with ISB, our vendors and other related third parties;

Information collected from your use of our website, mobile application or any other platforms operated by us (including information such as the website from which you visit ISB platforms, the pages and content which you view, the date and duration of your visit, cookies to track usage patterns from the analytics tools such as Google Analytics and others);